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HAVE QUESTIONS?
WE’RE HERE TO HELP.
HOURS OF OPERATION
Open Monday–Friday
9:00 AM to 8:00 PM EST
Closed Canadian statutory holidays.
HOW DO YOU PREFER
TO CONNECT WITH US?
BY EMAIL?
Partnership: partners@uniteforchange.com
Media: media@uniteforchange.com
BY PHONE?
416 628 6948 (Toronto Area)
877 755 1595 (Toll Free North America)
BY MAIL?
186 Spadina Avenue Units 1‑5
Toronto, ON M5T 3B2
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HANDLING OF COMPLAINTS
Unite for Change and CanadaHelps are committed to handling complaints in a timely, effective, responsible, and consistent manner. We will make every reasonable effort to ensure that all complaints are treated fairly, professionally, and with respect. If you have a complaint, please send in writing to info@uniteforchange.org or at our mailing address with the following information:
- Date of incident
- Your name
- Nature of the complaint and the circumstances
- Name of the person who is the subject of the complaint
- The product or the services which are subject of the complaint